Privacy declaration

Coccinelle Online BV |
Plaza 8-10 |
3012 CW Rotterdam | Chamber of Commerce 62852248

1. Personal data that we process


Superstellar takes your privacy seriously. We process personal data about you because you use our website, our services and also because you provide this data to us yourself.
We do our very best to process the data you have provided to us carefully. This privacy statement gives you a clear overview of which personal data we process, how we handle this personal data and also explains as clearly as possible why we collect it.
In the sense of the General Data Protection Regulation Superstellar in this one so-called: responsible.

    2. An overview of the personal data we process
    • First and last name
    • Sex
    • Address data
    • Date of birth
    • phone number
    • E-mail address
    • Personal data that you provide via the live chat function;
    • Other personal data that you actively provide when contacting us
    • Location data
    • Data about your activities on our website
    • IP address (anonymized)
    • Internet browser and device type

    3. Special and/or sensitive personal data that we process


    Our website and services do not intend to collect data about website visitors who are younger than 16 years of age, with the exception of permission from parents or guardians. Superstellar cannot check whether a visitor is older than 16 years old, so we recommend that parents be involved in their children's online activities. In this way we can together prevent data about children from being collected without parental consent.

    Please contact us if we have done something wrong.

    If you are convinced that we have collected personal information about a minor without the aforementioned consent, please contact us at info@s . We will then immediately delete this information.

    4. Why and for how long we need data

    Superstellar processes your personal data for the following purposes:

    • To be able to email you if this is necessary to provide our services;
    • To send you our newsletter, when you have requested this;

    If you register for our newsletter, we will use the data required or separately provided by you to inform you in accordance with Art. 6 paragraph 1 S. 1 lit. a GDPR to regularly send our e-mail newsletter based on your consent. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link included for this purpose in the newsletter. After unsubscription, we will delete your email address, unless you have expressly consented to further use of your data or we reserve the right to further use data, which is legally permitted and about which we inform you in this statement.

    • Give you the opportunity to create an account on our website;
    • Deliver the products you ordered to the correct address;
    • To send you information, if requested, in response to the contact form and finally;
    • Analyze your behavior on the website in order to improve our website and tailor it to your preferences.

    How long we keep data

    Superstellar will not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. If you would like information about our retention periods in your specific case, please contact us

    5. Processing by third parties

    No sales!

    Superstellar does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
    We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Superstellar remains responsible for processing.

    Trusted Shops

    Superstellar uses Trusted Shops to give you the opportunity to write a review about Superstellar . The data left here is processed properly and securely, Trusted Shops uses a secure connection.

    Payment methods

    Superstellar uses various payment methods such as iDeal, Klarna, Visa Mastercard, Paypal, GiroPay, SOFORT Banking and Mister Cash. Payment via these methods is safe and is done over a secure connection. The personal data you leave here will be processed correctly and securely.

    6. Mapping website visits


    Superstellar uses different types of cookies, which are shown and explained further in our cookie statement;

    • Functional cookies: These are cookies with a purely technical functionality. These ensure that the website works properly. For example, your preferred settings can be remembered. We can also use this to optimize our website and services via the website.
    • Third-party analytical cookies: These cookies can track your surfing behavior. These cookies exist because we use Google Analytics.
    • Tracking cookies: These cookies are placed by an external party. By reading the cookies, the advertiser recognizes you when you visit a site in which he is also involved. As you continue browsing, personalized advertisements may be shown. These cookies can also track your surfing behavior, so that a very specific profile can be built up by these parties. This profile can be so detailed that it constitutes personal data.

    What if you don't like cookies

    You can disable cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser. If you would like help with this, you can always contact us. Before contacting us, first check the help function of your browser.

    7. View, adjust or delete data


    You have the right to:

    • To view your personal data;
    • Submit a request for data correction;
    • To request that we process less data;
    • Request deletion of your data;
    • To have your data transferred to someone else and,
    • Submit a complaint as further described in Article 8.

    If you have any questions or comments about the data processing of Have Superstellar , please send a request to

    Superstellar wants to be sure that the request for access has been made by you. We therefore kindly ask you to send a copy of your proof of identity together with your request for access, correction or deletion. To protect your privacy requests It's fantastic to black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in this copy.
    Superstellar will respond to your request as soon as possible, but in any case within four weeks.

    8. Right to Complaint

    Internal treatment

    If you have complaints about the way in which (personal) data is processed, this will help Superstellar is happy to help you solve this problem in mutual consultation. Please address your complaint in the first instance to: info@s

    Dutch Data Protection Authority

    Under the General Personal Protection Regulation, you have the right to file a complaint with the Dutch Data Protection Authority about our processing of your personal data. You can contact the Dutch Data Protection Authority for this. More information about your right to complain can be found on the website Dutch Data Protection Authority .

    9. Security of communication through SSL encryption


    Used to protect you as a website visitor Superstellar secure encryption technologies. With SSL (Secure Socket Layer), your personal data is encrypted (not visible to third parties) on our site. This way you can be sure that your data will only be visible to you and our server.

    How do you recognize security?

    We use SSL encryption in all parts of our site where your data is used, such as when completing the contact form. You can check and recognize this yourself. When you are on an encrypted section of our site, you will see a lock symbol appear in the bottom right or top left of your browser. In addition, the URL also changes from http:// to https://, which also indicates that the page is secured.

    10. Security and Version

    We take it really seriously

    Superstellar takes the protection of your data very seriously and therefore takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not secured or there are indications of misuse, please contact us immediately

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